La Cupola Black

To keep the bag in excellent condition over time, it is essential to protect it from rain and humidity, avoid prolonged exposure to direct sunlight, and gently clean the surface with a damp cloth to remove dirt and dust. Storing it in a cool and dry place when not in use and filling the bag with paper to preserve its shape are important measures for proper maintenance. Finally, storing the bag in a dust bag helps protect it from scratches and dust, ensuring its durability over time.

To keep your bag in excellent condition over time, it's important to remove dust and dirt with a soft, dry cloth, use a gentle solution of warm water and neutral detergent to clean the surface, avoiding excessive use of water. Subsequently, gently dry the bag with a dry, clean cloth. For stubborn stains, it's advisable to use specific leather cleaning products, following the instructions carefully. Finally, apply a leather cleaner or moisturizer to restore its elasticity and shine, after performing a preliminary test on a small hidden area to check the product's compatibility.

To ensure optimal durability of the stain-treated cotton lining in our bags, it is advisable to adopt specific care practices. For regular cleaning, use a soft dry or slightly damp cloth. For stubborn stains, use a small amount of gentle detergent applied with a lightly dampened cloth, and allow it to dry. Avoid the use of aggressive solvents or abrasive chemical products. Additionally, avoid prolonged exposure to heat sources and direct sunlight to preserve the quality and strength of the treated cotton. During periods of non-use, it is advisable to store the empty bag in a cool and dry place. Carefully tending to the lining will help maintain the bag's elegance and functionality over time.

All our bags are crafted with high-quality leathers, so it's crucial to take special measures to keep them in optimal condition. To ensure impeccable preservation of your bag, we recommend avoiding exposure to permanent markers, alcohol, and solvents such as perfumes, alcoholic beverages, nail polish removers, and bleach-based products. It's also advisable to protect the bag from prolonged exposure to sunlight or light, as these could alter the shades. Lastly, we recommend safeguarding your items from possible damage caused by heavy rains.

Free express shipping for customers residing in Italy and for orders that include one item (bag). Shipping for individually purchased shoulder straps costs 6 euros. Free express shipping has very fast average delivery times, typically within 1-2 business days. You will receive an email from the courier with the tracking number once the shipment has been made. This will allow you to monitor the status of your shipment. 

Returns for Customers in Italy and Abroad:
Customers, whether residing in Italy or abroad, may exercise their right to return products within 14 days from the delivery date, in accordance with withdrawal regulations. Returns are at the customer’s expense in all cases, under the following conditions:

Return shipping costs are the responsibility of the customer, regardless of the country of origin.

Additionally, a fixed fee of €10 will be deducted as a return handling charge, covering administrative, logistical, and quality control operations.

The refund will be issued once the returned product has been received and inspected, net of the charges mentioned above.

Conditions for Return Acceptance
Returns will only be accepted if the products show no visible signs of wear and the original tags have not been removed.

For further information, please contact Customer Service at: hello@sofianardi.com.

For more details, please see our Refund Policy